Terms & Conditions
CHAIR COVERS
1 25% deposit is required to secure your date (Based on estimated numbers) This deposit is non-refundable.
2 A colour of sash must be chosen no less than eight weeks before your event. (Any choices after this time will be on availability basis only at no reduction in price)
3 Changes of colour choice will also be on availability basis but there is no guarantee that your request will be met.
4
5 1 week before your event we will contact you for final numbers and final payment. A number must be agreed at this time and full final balance collected at that stage. If in the event you are awaiting a few more replies, we advise you count these into your final number and it may be advisable to check with your venue to see if they plan to overset your reception with extra places, as we cannot be held accountable for not covering chairs that we were not ordered and paid for.
6 If payment has not been received before your event then we will not provide our services. (If paying for by cheque please allow 5 working days in advance as it must be cashed prior to event)
7 If you are having your ceremony and reception in the same venue please check with your venue if they move chairs from one room to the other as we do not provide the service of moving chairs. The hire of our covers are for one chair only and not to be moved by us onto another chair in another room on the same day. The price agreed is for the hire of 1 chair dressing, fitted once and once only. We will not be held responsible for any confusion on this matter and it’s strictly between you and your venue.
8 We liaise with all venues approx 1 week before your wedding and agree a suitable time for us to carry out our services. In the event of you booking the package that includes runners, we specify to your venue that this is the case and arrange a time that suits for us to put runners on before tables are set. However, if we arrive at venue on or before agreed time and the tables are set, our timescale may not allow us to get the runners on the tables and therefore we will not be held liable for not using them and no reduction in price or refund will be available.
CENTRE PIECES
A holding deposit is required for all centre pieces in addition to the hire charge. This holding deposit will be returned upon collect if there is no loss or damage. It may be advisable to inform your venue that you are having centre pieces and that you have paid a holding deposit as this may reduce the risk of loss or damage.
BAY TREES
Bay tree hire is solely in conjunction with chair cover hire and to one place only. We will not be able to move them from one place to another on the same day and in the event you would like them at your ceremony, this is only possible if it’s located no more than 10 mile from your reception venue.
**Please be aware that once we reserve an order, other orders are turned away to keep our commitment to you. Any deposit will be surrendered on all orders. (Also See Frequently Asked Questions section).**